Rydon consistently scores well in surveys carried out by an independent specialist research company and has achieved the top industry ranking in customer satisfaction against the benchmark scores of 19 of the UK’s housebuilders. We also consistently score well in several other key categories, including “Making customers feel welcome” and “Ensuring new properties are ‘sparkling clean’ on handover day”.
Your purchase is covered by the 10 year NHBC Buildmark Warranty and we will provide you with reliable information concerning this and the other guarantees and warranties from which you may benefit.
Consumer Code for Home Builders
In April 2010 NHBC introduced the Consumer Code for Home Builders, which outlines certain requirements for good practise to support and protect home buyers. We take great pride in ensuring we deliver the best quality homes and customer service. As such, we already exceed the Consumer Code's minimum requirements. Click here to download.
Two Year Warranty
We won’t suddenly disappear! Our customer care department will keep in touch and make sure that your experience of living in a Rydon Home is as enjoyable as you had hoped. We are only a phone call away!
Customer Care Charter
Click here to view the Rydon Customer Care Charter.
Eric and Yvonne Burns are well aware of the benefits of buying new homes - and of living in the Edenbridge area.
When they reserved one of the new Rydon homes at Eden Chase in Edenbridge recently, it was something of a record for the Rydon sales team though: it was the fourth time the Burns family had bought a new home from the company!
"We were very happy with our new Rydon home and after we'd been living there for a few months, the sales team released another couple of three-bedroom houses. The housing market was good at the time so we made an offer and, as a family, bought two more houses. One of my sons bought one to live in, whilst the other son bought one as an investment which he later sold."